Shipping Policy
Lead Times
Order production times are separate from shipping times. Custom packaging orders are produced as fast as 14 business days (excluding weekends and holidays) after digital invoice payment being paid.
You will receive another notification when your order has shipped. Shipping takes an average of 33 business days after production based on your location.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at digital invoice.
We do not currently offer shipping discounts or flat rate shipping prices.
Shipping/Delivery Issues
Shipping issues include a missing package or damage to the product during transportation.
In order to be eligible for a refund review for a missing package, please take the following steps:
- Check that your shipping address is correct
- Check around your home or with neighbors
- Check for a notice of attempted delivery
- Contact the carrier
- Check and confirm that it has been 30 days since receiving your tracking number
- Tried these steps? Please reach out to info@boxes.pizza with your order and shipping details and we'll review your order.
View our full refund policy here.
If you have any further questions, please contact us at info@boxes.pizza.